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Home/ Questions/Q 6785329
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Editorial Team
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Editorial Team
Asked: May 26, 20262026-05-26T17:06:49+00:00 2026-05-26T17:06:49+00:00

I have a website. If I login in the domain of this format http://example.com

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I have a website. If I login in the domain of this format http://example.com and then change my address to http://www.example.com, i find my account is not logged in. If I change the address to http://example.com, I find my account is logged in.

I contacted my host, they told me its a programming issue.

How can i solve this issue so both addresses represent same access/session/cookies?

I’m using PHP & MySQL

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  1. Editorial Team
    Editorial Team
    2026-05-26T17:06:49+00:00Added an answer on May 26, 2026 at 5:06 pm

    www.example.com and example.com are two different domains as far as the browser is concerned, apparently, even though they both direct to the same site. Same would happen if you parked a different domain there, say, example.net.

    In order to solve the issue, it is rather common to rewrite the URL via .htaccess. Decide upon which domain name you prefer to use and add something like this to your .htaccess:

    RewriteEngine On
    RewriteCond %{HTTP_HOST} ^www.example.com$ [NC]
    RewriteRule ^(.*)$ http://example.com/$1 [R=301,L]
    

    or

    RewriteEngine On
    RewriteCond %{HTTP_HOST} ^example.com$
    RewriteRule (.*) http://www.example.com$1 [R=301]
    

    (the first one removes, the second one adds the www)

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