Question

I have a working Symfony2 application running on my local server that I want to upload to my shared hosting. When I try to open the website on my shared hosting I get a 500 response.

I perform these steps:

1. Clear the cache (“php app/console cache:clear” and “php app/console cache:clear –env=prod”)
2. Upload /app, /src, /vendor, /web to shared hosting
3. Make /logs and /cache writable (and all subfolders/files)

When I open “www.mydomain.com/app.php” I’m getting a 500 response. When I open “www.mydomain.com/app_dev.php” Symfony gives (the expected and correct) message that I’m not allowed to open this file.

The /logs/prod.log is empty.

It’s not possible for me to clear the cache on the shared hosting server because I don’t have SHH access. I can only clear the cache on my local server and then upload the files.

I didn’t change my /web/.htaccess file, this is in it:

<IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteRule ^(.*)$ app.php [QSA,L]
</IfModule>

Answer 1

The problem seemed to be the command php app/console cache:clear" and "php app/console cache:clear --env=prod didn’t completely clear the cache folder.

It can happen if the user running the command hasn’t the permission to delete files/folder in app/cache/
Manually removing the content of this folder can solve the issue (rm -rf app/cache/*).