Question

I have added values to a Custom Object multi-select picklist as well as a Standard Object multi-select picklist (both fields are custom) and the new values fail to show up on the record as a choice in the picklist. No field level security was changed or any visibility settings were altered. Anyone know why these new values will not show?

Thanks!!

Answer 1

Go to the Record Type settings for the standard and custom objects. Click on the record type and you’ll see the “Picklists Available for Editing” section. From there you should be able to add the new picklist values.

The picklist values at the field level are like a master list. Using record types you can allow only a subset of the list to show up.