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Home/ Questions/Q 922757
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Editorial Team
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Editorial Team
Asked: May 15, 20262026-05-15T19:05:06+00:00 2026-05-15T19:05:06+00:00

I have an AIR application that is causing me problems on a single client

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I have an AIR application that is causing me problems on a single client machine, and on a specific user account.

I have a debug interface that I developed to print traces to but apparently you can not get stack traces when not in a debugging environment.

I am seeing “TypeError #2007” with no additional information. I tried to output the error text using e.getStackTrace() and it returns null.

How can I get more information about this error on a client machine?

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  1. Editorial Team
    Editorial Team
    2026-05-15T19:05:07+00:00Added an answer on May 15, 2026 at 7:05 pm

    In this instance I was able to isolate the problem using a bunch of different try..catch statements and a lot of trace statements.

    It took a lot of persistence and a lot of back and forth installing many different versions on the client machine and testing.

    Obviously not an optimal solution in most cases, but one that worked.

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