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Home/ Questions/Q 8694981
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Editorial Team
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Editorial Team
Asked: June 13, 20262026-06-13T00:55:10+00:00 2026-06-13T00:55:10+00:00

I have an app hosted on Heroku and I got a freelance client to

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I have an app hosted on Heroku and I got a freelance client to point her domain to my Heroku app (Cedar stack). The domain is now pointing correctly to my app but it does not display the full path. Meaning it stays at mydomain.com whether it is at / or at /contact (instead of mydomain.com/contact) or at /accounts/profile (instead of mydomain.com/accounts/profile). Clicking the refresh button will thus result in the / page being loaded.

What could possibly be the reason for such an occurrence? Thank you very much.

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  1. Editorial Team
    Editorial Team
    2026-06-13T00:55:11+00:00Added an answer on June 13, 2026 at 12:55 am

    My client gave me access to her domain registrar and I found the problem. Turned out she made a 302 redirect. So here’s my complete solution on how I solved my problem:

    1. Add domain on shell “heroku domains:add http://www.example.com” – Heroku article: https://devcenter.heroku.com/articles/custom-domains
    2. Configure CNAME record for www type to point to myapp.herokuapp.com
    3. To ensure that example.com gets routed correctly too, make a 301 permanent redirection from your domain manager to http://www.example.com

    That’s it really. Thanks to all for your help!

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