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Home/ Questions/Q 5996265
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Editorial Team
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Editorial Team
Asked: May 23, 20262026-05-23T00:04:43+00:00 2026-05-23T00:04:43+00:00

I have an app with two in-app purchases. One is called adfree , the

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I have an app with two in-app purchases. One is called adfree, the other galaxycluster. The adfree product has been working for a long time. In the newest version, I added the galaxycluster product. I tested it in the sandbox and submitted it for review together with the app update.

Since the app status changed to in review, product requests for galaxyclusters fail. I noticed this initially in the sandbox environment and now that the app update has been approved and released, this is still not working in the production environment.

Did anyone else notice something similar? I.e. product requests working in the sandbox, then not working anymore when the app is in review? Should I just wait for 24 hours?

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  1. Editorial Team
    Editorial Team
    2026-05-23T00:04:44+00:00Added an answer on May 23, 2026 at 12:04 am

    Waiting (12 hours) did indeed resolve the issue (and created two bad reviews in the meantime).

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