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Home/ Questions/Q 3697060
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Editorial Team
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Editorial Team
Asked: May 19, 20262026-05-19T04:48:52+00:00 2026-05-19T04:48:52+00:00

I have an application which uses an open JQuery Ajax connection to do long-polling/comet

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I have an application which uses an open JQuery Ajax connection to do long-polling/comet handling of updates.

Sometimes the browser and the server lose this connection (server crashes, network problems, etc, etc).

I would like the client to detect that the update has crashed and inform the user to refresh the page.

It originally seemed that I had 2 options:

  • handle the ‘error’ condition in the JQuery ajax call
  • handle the ‘complete’ condition in the JQuery ajax call

On testing, however, it seems that neither of these conditions are triggered when the server aborts the query.

How can I get my client to understand that the server has gone away?

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  1. Editorial Team
    Editorial Team
    2026-05-19T04:48:53+00:00Added an answer on May 19, 2026 at 4:48 am

    Isn’t it possible to add a setInterval() function that runs every few seconds or minutes? That way you can trigger a script that checks whether the server is still up, and if not, reset the comet connection. (I don’t know what you use for the long-polling exactly though, so I don’t know if it’s possible to reset that connection without a page reload. If not, you can still display a message to the user).

    So something like this:

    var check_server = setInterval(function() {
      // run server-check-script...
      // if (offline) { // reset }
    }, 60000);
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