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Home/ Questions/Q 172267
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Editorial Team
Asked: May 11, 20262026-05-11T13:08:07+00:00 2026-05-11T13:08:07+00:00

I have an exe that I have installed on my 32 bit machine, it

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I have an exe that I have installed on my 32 bit machine, it loops through logged in users Inbox and works fine, (NB I still havent got it working for another user (see here) any ideas there would be appreciated as well!).

But when I install it on 64 bit server I am getting this error:

Creating an instance of the COM component with CLSID {29AB7A12-B531-450E-8F7A-EA94C2F3C05F} from the IClassFactory failed due to the following error: 80004005. 

I have registered the Redemption dll on the server (see here).

I have done this running-c-app-32-bit-on-64-bit-machine

NB. The class id would appear to be Redemption.RDOSession (see here)

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  1. 2026-05-11T13:08:08+00:00Added an answer on May 11, 2026 at 1:08 pm

    The solution here was to install the Outlook client on the server.

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