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Home/ Questions/Q 6357077
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Editorial Team
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Editorial Team
Asked: May 24, 20262026-05-24T23:05:43+00:00 2026-05-24T23:05:43+00:00

I have an existing workspace and the Serena plugin for RAD installed. When I

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I have an existing workspace and the Serena plugin for RAD installed. When I right click on a file and choose the Team option I do not see synchronize as one of the possible actions. What do I do to make it appear? Thanks in advance for any suggestions.

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  1. Editorial Team
    Editorial Team
    2026-05-24T23:05:44+00:00Added an answer on May 24, 2026 at 11:05 pm

    What version of Serena? We use 2010R2 and have had numerous issues with IBM RAD.

    The list of things to check with Serena plugin for RAD:

    1. Windows > Preference > General > Capabilities and make sure “Team” is checked.
    2. Check the path to your .link file in the RAD installation. Is it valid?

    You said an existing workspace. From this machine or another? Is it the same version of RAD/Serena? Don’t mix and match. Just to be sure create a new workspace.

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