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Home/ Questions/Q 8489309
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Editorial Team
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Editorial Team
Asked: June 10, 20262026-06-10T21:47:37+00:00 2026-06-10T21:47:37+00:00

I have an html e-mail where a 625px banner image gets cut off on

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I have an html e-mail where a 625px banner image gets cut off on the right size using an HTC Android device. I’ve tried to change the viewport without any success.

    <meta name="viewport" content="width=device-width" />

My understanding is because of the large number of device sizes using media queries that target specific sizes can be cause unintended issues.

Is this possible in the default e-mail client and if so can someone recommend an alternative?

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  1. Editorial Team
    Editorial Team
    2026-06-10T21:47:39+00:00Added an answer on June 10, 2026 at 9:47 pm

    Have you tried using media queries?

    <style type="text/css">
    @media only screen and (max-device-width: 480px) {
    body img.banner {max-width: 300px !important; height: auto !important;}
    }
    </style>
    

    With the image having a class of “banner” is always successful for me.

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