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Home/ Questions/Q 8622977
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Editorial Team
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Editorial Team
Asked: June 12, 20262026-06-12T07:10:43+00:00 2026-06-12T07:10:43+00:00

I have an iOS app I am deploying via TestFlight. The app installs fine

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I have an iOS app I am deploying via TestFlight. The app installs fine on an iPad 1 running iOS 5.1.1. The app will not install on my iPhone 4 running iOS 6.0. Both devices are included in the provisioning file. The app runs fine in the 5.1 and 6.0 simulator.

When I try to install the app to my iPhone 4, I get the following screen:

enter image description here

In addition, I cannot delete the partially downloaded app (it’s there in the lower right hand portion of the home screen). I’ve tried restarting the device and resetting the device without success.

Here is the console output I get from the phone when I hit Retry (stuff in <<>> is redacted):

Oct  1 20:35:10 <<my device name>> SpringBoard[67] <Warning>: Killing <<bundleID>> for app installation
Oct  1 20:35:10 <<my device name>> installd[31] <Error>: 0x2ffd8000 handle_install: Install of "/var/mobile/Media/Downloads/-2645453250453581032/5351851639508112860" requested by itunesstored
Oct  1 20:35:12 <<my device name>> installd[31] <Error>: 0x2ffd8000 MobileInstallationInstall_Server: Installing app <<bundleID>>
Oct  1 20:35:12 <<my device name>> installd[31] <Error>: Oct  1 20:35:12  SecTrustEvaluate  [leaf CriticalExtensions IssuerCommonName]
Oct  1 20:35:13 <<my device name>> installd[31] <Error>: 0x2ffd8000 verify_signer_identity: MISValidateSignatureAndCopyInfo failed for /var/tmp/install_staging.Axitjn/foo_extracted/Payload/<<app>>.app/<<executable>>: 0xe8008017
Oct  1 20:35:13 <<my device name>> installd[31] <Error>: 0x2ffd8000 do_preflight_verification: Could not verify executable at /var/tmp/install_staging.Axitjn/foo_extracted/Payload/<<app>>.app
Oct  1 20:35:13 <<my device name>> itunesstored[66] <Error>: 0x2ffc6000 MobileInstallationInstall: failed with -1
Oct  1 20:35:13 <<my device name>> installd[31] <Error>: 0x2ffd8000 install_application: Could not preflight application install
Oct  1 20:35:13 <<my device name>> installd[31] <Error>: 0x2ffd8000 handle_install: API failed

Update

The app installs fine on another iPhone 4 running iOS 6.

Update

Similar problem here: How to force removing of an app from an iDevice

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  1. Editorial Team
    Editorial Team
    2026-06-12T07:10:45+00:00Added an answer on June 12, 2026 at 7:10 am

    I took my phone into the Apple store today — and, shockingly, they were able to delete the app. All they did was pound on the delete “x” about 50 times and it eventually went away.

    After getting the corrupted (?) app deleted, TestFlight can now install the app without a problem.

    No idea….

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