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Asked: 2026-05-19T03:13:35+00:00

I have an issue where a program that runs fine under windows xp has

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I have an issue where a program that runs fine under windows xp has stopped working with windows 7. The application appears to start fine then disappears with only the taskbar icon remaining. If you hover over the taskbar icon you can see the application and it kind of looks correct but selecting it does nothing. I cannot seem to get the application to actually appear. Has anyone experienced anything like this and is aware of any possible solutions?

Recent builds have worked with windows 7 in the past and I don’t believe any significant changes were made before this issue arrived.

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1 Answer

  1. Editorial Team

    It may be the program is running but somewhere off screen. Shift-right-click the taskbar button and select “Move.” Press the arrow keys to begin the move, then move your mouse to attach the movement to the mouse cursor. See if that brings the app to the primary monitor.

    If not, you may have an incompatibility issue which will require more research/investigation.

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