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Asked: 2026-06-03T19:42:30+00:00

I have an old software that written in VB6 with infragistics SSActiveToolBars control (ActiveThreedPlus).

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I have an old software that written in VB6 with infragistics SSActiveToolBars control (ActiveThreedPlus). this software is running on a Citrix environment,
The problem is that after being idle for about 10 minutes SSActiveToolBars unresponsive while all other keyboard shortcuts are working and I have also timer label that continue to progress.

infragistics control who get stuck is SSActiveToolBars.

Apparently, we do use “seamless mode”. However, it is only relevant for a very small percentage of our users, (the PC users), while more than 90% of our users use Terminals, and work on a Full Desktop, (and their application get stuck as well). Therefore as I understand there is no relevance in their case, to the “seamless mode” definition, I assume that this is not the solution to our problem.

Do you have any idea?

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  1. Editorial Team
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