Question

I have cognos8.4.1 installed. I have authentication defined(LDAP). Everything was working fine, now suddenly I am facing a strange error while executing reports.
UT-DEF-0114 Cannot open lock file: ‘../bin/../data/cqe/RTModels/URLID1d1XMTk4MToxMzA5NTA3OTk1ODQzOjUyMjQ1o1X1e20111i071i01T101l131l151j9400000Z.rtm.LCK’

Can any one please help me out with this?

Thanks.

Answer 1

I would suggest:

1. Shutdown cognos
2. Remove the lock file
3. Restart cognos

If you’re on a unix / linux system, you might want to look at the owner of these files (and make sure you’re running cognos as the intended user)