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Home/ Questions/Q 7035493
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Editorial Team
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Editorial Team
Asked: May 28, 20262026-05-28T01:18:38+00:00 2026-05-28T01:18:38+00:00

I have configured the iPhone App to submit device token to the database table

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I have configured the iPhone App to submit device token to the database table when user install it.

After checked the iPhone App download time at itunesconnect.apple.com > Sales and Trends, I found that it have 4xxx download time. However, I checked the database, it only have 2xxx device token record.

Did anyone know why the figure is not match?

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  1. Editorial Team
    Editorial Team
    2026-05-28T01:18:39+00:00Added an answer on May 28, 2026 at 1:18 am

    Something may have gone wrong at your server, it may have been down, or the users of your app may not have been connected to the internet. Do a few tests yourself, try without internet connection and see what you get, and so on.

    If these tokens are connected to push-notifications (which is really the only reason you should send them and store them on a server), the user may have declined the use of push-notifications in your app.

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