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Home/ Questions/Q 6595861
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Editorial Team
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Editorial Team
Asked: May 25, 20262026-05-25T17:59:42+00:00 2026-05-25T17:59:42+00:00

I have contact form which is sending email. But if I type a long

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I have contact form which is sending email.

But if I type a long message in the text area and after clicking submit, in my email this message displaying in single line.

e.g if i type that in Message text area:

My super Mesasge 
My Mesasge Mesasge

From Test.

In my email box it will be like:

My super Mesasge My Mesasge Mesasge From Test.

Why the formatting(“/r/n”) getting lost and how could i keep the formatting of that message?

UPDATE:
I used AntiXSS.4.0.1
e.g: model.Message: “sdfsdf\r\nsdfsdf\r\nsdfsdfsdafsdfa”

I did that:

    model.Message = model.Message.Replace("\r\n", "<br />");
   //result: model.Message="sdfsdf<br />sdfsdf<br />sdfsdfsdafsdfa"

Than:

     model.Message = Sanitizer.GetSafeHtmlFragment(model.Message);
    //result: model.Message="sdfsdf<br>\r\nsdfsdf<br>\r\nsdfsdfsdafsdfa"

So why Sanitizer.GetSafeHtmlFragment added \r\n back? and it is changed also <br /> to <br>

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-25T17:59:43+00:00Added an answer on May 25, 2026 at 5:59 pm

    This will depend on how you are sending the email. If you use HTML (message.IsBodyHtml) then you need to replace \r\n with <br/> when populating the message.Body.

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