Question

I have couple of iPhone apps that sends an email via code.
I’ve noticed quite a number of emails coming in from customers where everything is populated except for the body message (i always see their signature though).

I sent a test message, using the same app from my iPhone device, and i get the message (a simple “this is a test” message).

Wondering if there are any coding that needs to occur to handle different version of iOS, or perhaps different iPhone device hardwares?

Anybody noticed this before?

Answer 1

I would consider the possibility that the users are accidentally pressing send on a blank email. Perhaps to eliminate this as a possibility, guard against blank messages in code, then if it still happens you’ll know it’s a real issue.