Question

I have created a custom report in google analytics. There is a problem in custom variable’s value. In Google Analytics custom report, I see that space is replaced by %20 in my custom variable’s value.

For example,

My custom variable value should be:-

basic HTML/asking help

But, I see the following in Google Analytics:-

basic%20HTML%2Fasking%20help

space is replaced by %20 and slash (/) is replaced by %2F.

In my google analytics script, the value of the custom variable is displaying fine without %20 and %2F.

The main problem is in google analytics custom report.

Any idea why this happens and what is the solution?

Thank You.

Answer 1

This is a known issue and I don’t believe there is a fix for it yet.

• http://www.google.com/support/forum/p/Google%20Analytics/thread?tid=2cdb3ec0be32e078&hl=en
• http://www.google.com/support/forum/p/Google+Analytics/thread?tid=6daf7b64bb0bd442&hl=en

As a workaround, you might try just using dashes when you’re naming your custom variables, e.g. ‘basic-html-asking-help’. These will not be encoded and should be more legible.