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Home/ Questions/Q 7367839
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Editorial Team
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Editorial Team
Asked: May 29, 20262026-05-29T03:35:17+00:00 2026-05-29T03:35:17+00:00

I have created a newsstand app and have everything working. The only issues I

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I have created a newsstand app and have everything working. The only issues I have now are:

When I click ‘subscribe’ and the dialogue box pops up to confirm the in app purchase it says

Confirm Subscription
Do you want subscribe to Unknown App for free?
[Environment: Sandbox]

Why does it say Unknown App? Everything else works (receipt validation, completing the transaction & co.)

Also, will the [Environment: Sandbox] go away automatically once I upload it to the app store and download it for real? Is there something in my code that I am missing that sends the in app purchase request to the sandbox? Or is it just because i am using a test device that has the app compiled onto it from XCode.

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  1. Editorial Team
    Editorial Team
    2026-05-29T03:35:18+00:00Added an answer on May 29, 2026 at 3:35 am

    If your app is not in app store, it shows you the [Environment: Sandbox]. It will automatically go away once you uploaded app and your app is in app store.

    For “Unknown App”:

    You need to add text in inApp purchase section in iTunes connect. If you haven’t done that it will show you “Unknown App” on message which comes on iOS pop-up.When you activate in-app purchase by filling all information in inApp purchase section, pop-up will not show you “Unknown App”, rather the pop-up will mention your app name.

    Hope this will help you.

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