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Home/ Questions/Q 6976745
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Editorial Team
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Editorial Team
Asked: May 27, 20262026-05-27T17:32:12+00:00 2026-05-27T17:32:12+00:00

I have created a php file that exports data to an excel file using

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I have created a php file that exports data to an excel file using PHPExcel.
On my localhost everything works fine but when I upload it to the live site I get :

    Warning: realpath() [function.realpath]: SAFE MODE Restriction in effect. The script whose uid is 755 is not allowed to access /tmp owned by uid 0 in

I’m not sure if I can fix this with a simple CHMOD or I have to call my server administrator

I am using joomla 1.7.1 if it matters

Thank you

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  1. Editorial Team
    Editorial Team
    2026-05-27T17:32:13+00:00Added an answer on May 27, 2026 at 5:32 pm

    Sounds like ‘safe mode’ is restricting access to a folder. You need to either disable safe mode or add the folder to the allowed directories. Someone with a similar problem here < http://forums.gplhost.com/phpBB2/image-vp8763.html> .

    I suggest you look at your server logs for a more detailed error.Look for instances of open base dir error messages.

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