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Home/ Questions/Q 3613682
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Editorial Team
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Editorial Team
Asked: May 18, 20262026-05-18T22:09:18+00:00 2026-05-18T22:09:18+00:00

I have developed a client application to consume a web service, there are no

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I have developed a client application to consume a web service,

there are no error’s in my code however when I debug I get the following exception,

‘WebException was unhandled – the underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.’

I think this is to do with the fact that it is a secure web service I am trying to consume,
so my question is would this error occur due to the security certificate not being installed correctly? And if so is there a way to manually instal the certificate into the application?

Thanks for your time.

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  1. Editorial Team
    Editorial Team
    2026-05-18T22:09:19+00:00Added an answer on May 18, 2026 at 10:09 pm

    This is basically an issue of missing trust. The server’s ssl certificate needs to trusted by the consuming client. There are two ways to fix this:

    1. Buy an SSL certificate from a trusted certificate authority (CA)

    2. Add the server’s SSL certificate to the Trusted People certificate store of the user running the app (or the computer on which the app is to be run (LocalMacine/TrustedPeople))

    You can use the X509CertificateStore class to add certificates to the appropriate store programmatically, so basically you can distribute the public key of the server’s ssl certificate with your app and install it when needed.

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