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Editorial Team
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Editorial Team
Asked: June 3, 20262026-06-03T04:27:56+00:00 2026-06-03T04:27:56+00:00

I have developed my application in vs10 using crystal report 13.0.2000.0, my Application works

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I have developed my application in vs10 using crystal report 13.0.2000.0, my Application works fine on development machine, but after deployment on webserver I m getting following error:

Retrieving the COM class factory for component with CLSID {4DB2E2BB-78E6-4AEA-BEFB-FDAAB610FD1B} failed due to the following error: 80070005 Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)).

the environment at server is Windows 2008 R2 in 32 bit.

I have installed following

http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_redist_install_32bit_13_0_2.zip

pls help me on this issue.

Regards,

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  1. Editorial Team
    Editorial Team
    2026-06-03T04:27:57+00:00Added an answer on June 3, 2026 at 4:27 am

    My Issue was resolved after giving the IIS User access to the C:\Windows\Temp folder. Crystal uses this directory and if IIS user does not have access, you might get above error.

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