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Home/ Questions/Q 8018761
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Editorial Team
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Editorial Team
Asked: June 4, 20262026-06-04T21:12:19+00:00 2026-06-04T21:12:19+00:00

I have followed install instructions until configuration section to install redmine 2 on hostmonster.

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I have followed install instructions until configuration section to install redmine 2 on hostmonster.
When running domain.com/redmine I have always 500 error

Rails application failed to start properly

I havent any log about this error in log/production.log. Here is the file:

OpenIdAuthentication.store is nil. Using in-memory store.
Creating scope :open. Overwriting existing method Version.open.
Creating scope :active. Overwriting existing method User.active.
DEPRECATION WARNING: The InstanceMethods module inside ActiveSupport::Concern will be no longer included automatically. Please define instance methods directly in CollectiveIdea::Acts::NestedSet::Model instead. (called from include at /home1/iptechin/rails_apps/redmine200/lib/plugins/awesome_nested_set/lib/awesome_nested_set/awesome_nested_set.rb:58)
DEPRECATION WARNING: The InstanceMethods module inside ActiveSupport::Concern will be no longer included automatically. Please define instance methods directly in CollectiveIdea::Acts::NestedSet::Model instead. (called from include at /home1/iptechin/rails_apps/redmine200/lib/plugins/awesome_nested_set/lib/awesome_nested_set/awesome_nested_set.rb:58)
Creating scope :open. Overwriting existing method Issue.open.
Migrating to Setup (1)
Migrating to IssueMove (2)
Migrating to IssueAddNote (3)
Migration lines...........................etc.........
Migrating to AddAuthSourcesFilter (20120301153455)
Migrating to ChangeRepositoriesToFullSti (20120422150750)
OpenIdAuthentication.store is nil. Using in-memory store.
Creating scope :open. Overwriting existing method Version.open.
Creating scope :active. Overwriting existing method User.active.
DEPRECATION WARNING: The InstanceMethods module inside ActiveSupport::Concern will be no longer included automatically. Please define instance methods directly in CollectiveIdea::Acts::NestedSet::Model instead. (called from include at /home1/iptechin/rails_apps/redmine200/lib/plugins/awesome_nested_set/lib/awesome_nested_set/awesome_nested_set.rb:58)
DEPRECATION WARNING: The InstanceMethods module inside ActiveSupport::Concern will be no longer included automatically. Please define instance methods directly in CollectiveIdea::Acts::NestedSet::Model instead. (called from include at /home1/iptechin/rails_apps/redmine200/lib/plugins/awesome_nested_set/lib/awesome_nested_set/awesome_nested_set.rb:58)
Creating scope :open. Overwriting existing method Issue.open.

My redmine should work with fcgi, so here is my public/.htaccess:

# General Apache options
<IfModule mod_fastcgi.c>
    AddHandler fastcgi-script .fcgi
</IfModule>
<IfModule mod_fcgid.c>
AddHandler fcgid-script .fcgi
</IfModule>
<IfModule mod_cgi.c>
AddHandler cgi-script .cgi
</IfModule>
Options +SymLinksIfOwnerMatch +ExecCGI

RewriteEngine On

RewriteRule ^$ index.html [QSA]
RewriteRule ^([^.]+)$ $1.html [QSA]
RewriteCond %{REQUEST_FILENAME} !-f
<IfModule mod_fastcgi.c>
RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]
</IfModule>
<IfModule mod_fcgid.c>
RewriteRule ^(.*)$ dispatch.fcgi [QSA,L]
</IfModule>
<IfModule mod_cgi.c>
RewriteRule ^(.*)$ dispatch.cgi [QSA,L]
</IfModule>

ErrorDocument 500 "<h2>Application error</h2>Rails application failed to start properly"

And here is my public/dispatch.fcgi:

#!/usr/bin/env ruby

require File.dirname(__FILE__) + '/../config/boot'
require File.dirname(__FILE__) + '/../config/environment'

class Rack::PathInfoRewriter
  def initialize(app)
    @app = app
  end

  def call(env)
    env.delete('SCRIPT_NAME')
    parts = env['REQUEST_URI'].split('?')
    env['PATH_INFO'] = parts[0]
    env['QUERY_STRING'] = parts[1].to_s
    @app.call(env)
  end
end

Rack::Handler::FastCGI.run Rack::PathInfoRewriter.new(RedmineApp::Application)

Is there any misconfiguration?

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  1. Editorial Team
    Editorial Team
    2026-06-04T21:12:20+00:00Added an answer on June 4, 2026 at 9:12 pm

    It was a gems path issue.
    Thanks to this no such file to load — bundler/setup in Rails 3.2 with Passenger I added this line in /public/.htaccess:

    SetEnv GEM_PATH /path-to-ruby-gems/ruby/gems
    
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