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Home/ Questions/Q 6954085
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Editorial Team
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Editorial Team
Asked: May 27, 20262026-05-27T14:33:38+00:00 2026-05-27T14:33:38+00:00

I have followed this tutorial to create the first azure application http://msdn.microsoft.com/en-us/WAZPlatformTrainingCourse_IntroToWindowsAzureLabVS2010 Because after

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I have followed this tutorial to create the first azure application
http://msdn.microsoft.com/en-us/WAZPlatformTrainingCourse_IntroToWindowsAzureLabVS2010

Because after deployment its not working on the following url
http://24fb8b6a055d4ab2a556218f62d6dbe1.cloudapp.net/

I found the following link helpful to connect via remote desktop to be able to see the error:
http://wely-lau.net/tag/remote-desktop/

However, after following all steps, I get the following error

Remote Desktop can’t connect to the remote computer for one of these
reasons:

1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network

Make sure the remote computer is turned on and connected to the
network, and that remote access is enabled.

In:
ServiceConfiguration.Cloud.cscfg

I have this contents

<?xml version="1.0"?>
<ServiceConfiguration serviceName="GuestBook" xmlns="http://schemas.microsoft.com/ServiceHosting/2008/10/ServiceConfiguration">
  <Role name="GuestBook_WebRole">
    <Instances count="1" />
    <ConfigurationSettings>
      <Setting name="Microsoft.WindowsAzure.Plugins.Diagnostics.ConnectionString" value="DefaultEndpointsProtocol=https;AccountName=luisvalenciaguestbook;AccountKey=x" />
      <Setting name="DataConnectionString" value="DefaultEndpointsProtocol=https;AccountName=luisvalenciaguestbook;AccountKey=x" />
      <Setting name="Microsoft.WindowsAzure.Plugins.RemoteAccess.Enabled" value="true" />
      <Setting name="Microsoft.WindowsAzure.Plugins.RemoteAccess.AccountUsername" value="levalencia" />
      <Setting name="Microsoft.WindowsAzure.Plugins.RemoteAccess.AccountEncryptedPassword" value="x" />
      <Setting name="Microsoft.WindowsAzure.Plugins.RemoteAccess.AccountExpiration" value="2012-12-16T23:59:59.0000000+01:00" />
    </ConfigurationSettings>
    <Certificates>
      <Certificate name="Microsoft.WindowsAzure.Plugins.RemoteAccess.PasswordEncryption" thumbprint="x" thumbprintAlgorithm="sha1" />
    </Certificates>
  </Role>
  <Role name="GuestBook_WorkerRole">
    <Instances count="1" />
    <ConfigurationSettings>
      <Setting name="Microsoft.WindowsAzure.Plugins.Diagnostics.ConnectionString" value="DefaultEndpointsProtocol=https;AccountName=luisvalenciaguestbook;AccountKey=x" />
      <Setting name="DataConnectionString" value="DefaultEndpointsProtocol=https;AccountName=luisvalenciaguestbook;AccountKey=x" />
      <Setting name="Microsoft.WindowsAzure.Plugins.RemoteAccess.Enabled" value="true" />
      <Setting name="Microsoft.WindowsAzure.Plugins.RemoteAccess.AccountUsername" value="levalencia" />
      <Setting name="Microsoft.WindowsAzure.Plugins.RemoteAccess.AccountEncryptedPassword" value="x" />
      <Setting name="Microsoft.WindowsAzure.Plugins.RemoteAccess.AccountExpiration" value="2012-12-16T23:59:59.0000000+01:00" />
      <Setting name="Microsoft.WindowsAzure.Plugins.RemoteForwarder.Enabled" value="true" />
    </ConfigurationSettings>
    <Certificates>
      <Certificate name="Microsoft.WindowsAzure.Plugins.RemoteAccess.PasswordEncryption" thumbprint="x" thumbprintAlgorithm="sha1" />
    </Certificates>
  </Role>
</ServiceConfiguration>
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  1. Editorial Team
    Editorial Team
    2026-05-27T14:33:39+00:00Added an answer on May 27, 2026 at 2:33 pm

    By default Remote Desktop for Azure uses the usual TCP port 3389: you’ll need to have this enabled outbound at your corporate firewall.

    An alternative approach to setting up Remote Desktop through the configuration files directly or through Visual Studio is to use the Azure Management Portal to modify them temporarily. This is rather easier and somewhat less error prone, especially where certificates are concerned.

    Sign in to the management portal as usual, and choose “Hosted Services”. Then find the service you’d like to configure.

    The next step is to configure the Web Role or Worker Role to allow Remote Desktop connections: this will adjust the configuration file for the service, so any changes here will be lost when you next upgrade or reimage. Select the role, then in the toolbar ensure “Enable” is checked on, and choose Configure:

    enter image description here

    You’ll be prompted for the username, password, certificate and expiry time.

    Choose OK. If you’ve made changes to the configuration it can take a little while (sometimes several minutes) for them to be applied.

    Once the instances are marked as “ready” again, you can then select one and choose Connect:

    enter image description here

    This will download a file with the extension .rdp, which you can then open to connect to the remote host. (You will most likely see some security warnings when you do so.)


    If you still see the warning about being unable to connect to the remote host then there are a couple of things to explore: certificates and firewall issues. In my experience the “manual” process, configuring the remote desktop settings in Azure through the portal, usually gets around any issues with certificates.

    Firewall issues are harder to resolve. You may find that using Windows Azure Connect — which in essence creates a secure VPN connection from your PC to the Azure instances — allows you to access the Azure host directly, tunnelling across your corporate firewall.

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