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Home/ Questions/Q 676101
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Editorial Team
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Editorial Team
Asked: May 14, 20262026-05-14T00:53:27+00:00 2026-05-14T00:53:27+00:00

I have had been on a roller coaster trying to get ImageMagick to work

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I have had been on a roller coaster trying to get ImageMagick to work on my Ubuntu slice. I Whenever I try to upload an image I get the following error: /tmp/stream.1170.0 is not recognized by the ‘identify’ command.

If I type ‘which identify’ I get: /usr/local/bin/identify

If I run ‘/usr/local/bin/identify’ or just ‘identify’, I get the following error: /usr/local/bin/identify: error while loading shared libraries: libMagickCore.so.3: cannot open shared object file: No such file or directory

If I run ‘/usr/bin/identify’, ImageMagick is run just fine. How can I set my path to where when Paperclip runs the identify command, it points to /usr/bin/identify? Thanks.

p.s. I have tried adding this to paperclip.rb: Paperclip.options[:command_path] = ‘/usr/bin’ and Paperclip.options[:command_path] = ‘/usr/local/bin’

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  1. Editorial Team
    Editorial Team
    2026-05-14T00:53:28+00:00Added an answer on May 14, 2026 at 12:53 am

    Add LD_LIBRARY_PATH=/usr/local/lib to your environment.

    Alternatively, you can install ImageMagick from repositories, it should work out-of-the-box:

    sudo apt-get install imagemagick
    
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