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I have made changes to a CRM workflow in a test environment. I plan on importing that modified workflow to the production environment and replacing the workflow in place. So I am wondering how that would impact the current flow (tasks and incidents) that are in place and relies on it. Any tips or process to publish the modified workflow would be great.
I couldn’t find a reference online that states this explicitly, however when you update an existing workflow, any workflow instances that have already started will run until completion using the old version of the workflow.