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Editorial Team
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Editorial Team
Asked: May 14, 20262026-05-14T15:43:06+00:00 2026-05-14T15:43:06+00:00

I have managed to get my email problem sorted so now everytime a case

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I have managed to get my email problem sorted so now everytime a case is created an email goes out to the specified address.

I have a usermailer.rb

def makeakase(email, name, jobno, casesubject)
      recipients email
      from "no-reply@your_rails_app.com"
      subject "FW: Kase creation from Survey Manager"
      sent_on Time.now
      body :name => name
  end

and I have the kases_controller.rb:

if @kase.save
          UserMailer.deliver_makeakase("danny@XXXXX.co.uk", "Highrise")

In the body I would like to use the tags that I use in the kase show view such as:

<%=h @kase.jobno %> - <%=h @kase.casesubject %>

but they don’t work, I get the following error:

wrong number of arguments (2 for 4)

Any ideas?

Thanks,

Danny

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  1. Editorial Team
    Editorial Team
    2026-05-14T15:43:06+00:00Added an answer on May 14, 2026 at 3:43 pm

    I worked this out:

    In the user_mailer view you can put the <%=h @kase.jobno %> – <%=h @kase.casesubject %> tags just like you would in the show view for Kases.

    Hope this helps someone else.

    Thanks,

    Danny

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