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Home/ Questions/Q 8648885
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Editorial Team
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Editorial Team
Asked: June 12, 20262026-06-12T13:25:14+00:00 2026-06-12T13:25:14+00:00

I have migrated my app to use the new GCM push system. It works

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I have migrated my app to use the new GCM push system. It works fine for thousand of users but today I got a user with a Samsung Galaxy S3 with ICS that gets a PHONE_REGISTRATION_ERROR every time he tries to register.

I can see that others has that problem on AVD’s but what does it mean on a real device?

How can I debug further / find out what goes wrong in the registration process?

P.S. yes I did read http://developer.android.com/guide/google/gcm/gcm.html where it says PHONE_REGISTRATION_ERROR Incorrect phone registration with Google. This phone doesn’t currently support GCM. but this is obviously not correct since GCM works on many other S3’s

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  1. Editorial Team
    Editorial Team
    2026-06-12T13:25:16+00:00Added an answer on June 12, 2026 at 1:25 pm

    Is it possible that this users phone is rooted and running a ROM in which for some reason GCM is not working?

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