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Editorial Team
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Asked: 2026-05-12T16:58:40+00:00

I have my domain’s email set up with Google Apps, and I am interested

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I have my domain’s email set up with Google Apps, and I am interested in sending automated emails (when users register, for example) with the From and/or Reply-To field being “no-reply@example.com”. I have a few questions pertaining to how this is done:

  1. Should I actually set up a user in Google Apps named “no-reply”?

  2. If not setting up a “no-reply” user, should I log in with a real address (e.g.: “support@example.com”) and send the email as being from “no-reply@example.com” instead? Or should I simply use the Reply-To email header?

  3. If it’s necessary to use the Reply-To header, is there a way to block the true From address (i.e.: the username I used to log into Google’s SMTP server)?

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1 Answer

  1. Editorial Team

    Unless you can think of a really good reason for it, I would suggest that you send your emails from support@ rather than no-reply@.

    The whole reason for a support@ email address is to receive comments and feedback from your userbase, and if you’re sending them emails why bother making it hard for them? If they can just reply to the email you’ll receive way more feedback that way.

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