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Home/ Questions/Q 3947544
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Editorial Team
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Editorial Team
Asked: May 20, 20262026-05-20T01:15:51+00:00 2026-05-20T01:15:51+00:00

I have one user who gets the following error when trying to login, Silverlight

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I have one user who gets the following error when trying to login, “Silverlight client load operation failed for query “Login”. [GenericParameterNotValid]”. The odd thing is that other users are able to login without issue and I can login using the “problem” account from other machines.

At this point I think it’s got to be a client side configuration issue.

My next step is to confirm the Client Side Silverlight Version, but I don’t know where to go after that.

Do you have any suggestions?

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  1. Editorial Team
    Editorial Team
    2026-05-20T01:15:51+00:00Added an answer on May 20, 2026 at 1:15 am
    1. Install Silverlight Developer runtime on the client to get more details on the error.
    2. Try deleting the user’s profile.

    This thread might help you.

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