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Home/ Questions/Q 7589495
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Editorial Team
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Editorial Team
Asked: May 30, 20262026-05-30T20:10:26+00:00 2026-05-30T20:10:26+00:00

I have problem in my heroku app, I am trying to send email using

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I have problem in my heroku app, I am trying to send email using my Godaddy email account, here is my settings in the environment/production.rb:

  config.active_support.deprecation = :notify

  config.action_mailer.default_url_options = { :host => 'coursebuilder2.heroku.com' }

  config.action_mailer.delivery_method = :smtp

  ActionMailer::Base.smtp_settings = {
    :address  => "smtpout.secureserver.net",
    :port  => 25,
    :user_name  => "myemail@domain.com",
    :password  => "password",
    :authentication  => :login
  }

  config.action_mailer.raise_delivery_errors = true

but, here is what I get:

Rendered instructors/mailer/confirmation_instructions.html.erb (1.1ms)
Completed 500 Internal Server Error in 666ms

SocketError (getaddrinfo: Name or service not known):

cache: [POST /instructors] invalidate, pass

So, what’s I am missing here ?

EDIT

I have fixed the settings above, but, now, I have a timeout error below:

2012-03-04T04:44:20+00:00 app[web.1]: Rendered instructors/mailer/confirmation_instructions.html.erb (0.4ms)
2012-03-04T04:44:50+00:00 heroku[router]: Error H12 (Request timeout) -> POST coursebuilder2.herokuapp.com/instructors dyno=web.1 queue= wait= service=30000ms status=503 bytes=0
2012-03-04T04:45:20+00:00 app[web.1]: Completed 500 Internal Server Error in 60414ms
2012-03-04T04:45:20+00:00 app[web.1]: 
2012-03-04T04:45:20+00:00 app[web.1]:   
2012-03-04T04:45:20+00:00 app[web.1]: Timeout::Error (Timeout::Error):
2012-03-04T04:45:20+00:00 app[web.1]: 
2012-03-04T04:45:20+00:00 app[web.1]: 
2012-03-04T04:45:20+00:00 app[web.1]: cache: [POST /instructors] invalidate, pass

Any one can advice ?

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  1. Editorial Team
    Editorial Team
    2026-05-30T20:10:27+00:00Added an answer on May 30, 2026 at 8:10 pm

    That looks like you’re using the wrong connection details to GoDaddy – to be honest, I’d be inclined to use the SendGrid free addon which is widely used and documented.

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