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Home/ Questions/Q 7781273
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Editorial Team
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Editorial Team
Asked: June 1, 20262026-06-01T19:10:29+00:00 2026-06-01T19:10:29+00:00

I have seen that many other people are having the same issue as me,

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I have seen that many other people are having the same issue as me, but every problem is a little different, as is mine.

I created a service account that will run the web app. This account is in the database and has the correct permissions.

I think the problem might be in my connection string. I’m not very knowledgeable when it comes to the correct syntax, that’s why I believe that is where the problem is.

<add name="1AWebApp_Prod" connectionString="server=serverName;Initial Catalog=databaseName; Integrated Security=true; uid=nanw\svc_fawebprod_ria" providerName="System.Data.SqlClient"/>

Update:

I removed the user name and am now getting a HTTP error 500.3 – service unavailable
i went in to the apppool and noticed that everytime I access the site from the browser it stops the apppool

I set Rapid-Fail Protection: Enable to False, this has not fixed the issue

When I run aspnet_regiis -ga nanw\svc_fawebprod_ria I get the error "the user does not exist"


Update 2:

Created a mirrored version of the service account, Resource
Ran ‘aspnet_regiis -ga svc_fawebprod_ria’, worked
The app pool is no running and not stopping every second

Now I’m getting "Login failed. the login is from an untrusted domain and cannot be usd with Windows authentication"

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  1. Editorial Team
    Editorial Team
    2026-06-01T19:10:30+00:00Added an answer on June 1, 2026 at 7:10 pm

    Since the app and the db are not joined to the same domain this isn’t possible to do.

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