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Home/ Questions/Q 8852921
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Editorial Team
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Editorial Team
Asked: June 14, 20262026-06-14T13:31:17+00:00 2026-06-14T13:31:17+00:00

I have some custom fields in my bug module in CRM. Whenever user create

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I have some custom fields in my bug module in CRM. Whenever user create any buy it’s send mail to assign_user with some fields like down.

mick has assigned a Bug to  Store 51.

Bug Number: 
Subject: Test
Type: 
Priority: High
Status: In Process
Resolution: 
Release: 
Description: testing
Work Log: testing

Here I don’t need some fields and would like to add some custom fields how it would be possible.?
There is any PHP file for modify or something from admin setting.

Any helps will be appreciate.

Thank You..!!

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  1. Editorial Team
    Editorial Team
    2026-06-14T13:31:18+00:00Added an answer on June 14, 2026 at 1:31 pm

    Follow the directions under the en_us.notify_template.html section here: http://developers.sugarcrm.com/wordpress/2011/05/10/howto-customize-the-assignment-notifications-for-a-custom-module/

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