Home/ Questions/Q 7723695
In Process

The Archive Base Latest Questions

Editorial Team
  • 0
Asked: 2026-06-01T04:30:26+00:00

I have some Lotus Notes clients that looses server connection. They suddenly get server

  • 0

I have some Lotus Notes clients that looses server connection. They suddenly get “server not responding”.
If you “OK” that dialog and try to click on another database the message shows again.
Open database don’t work either, not even with ip.

But if you go into preference and notes ports and trace write the same server name and hit trace. The server is found and you can exit preference and everything work ok again.

I have also tried to add the server with a connection document.

Clients is 8.5.2 and 8.5.3 windows 7 and windows vista

Anybody seen this before / have a solution?

Share

Leave an answer

You must login to add an answer.

Need An Account,

1 Answer

  1. Editorial Team

    Lotus notes looks at DNS firstly. Can you check that?

    Open a command prompt, try to ping the server name (if your server is SomeServer/SomeOU/Company then you would try pinging SomeServer). It’s important if it resolves the right IP address.

    Disable any firewall in case.

    Look for any invalid additional connection documents and default passthru server setting in location document.

    Also, since you mentioned Vista and Win7, I suspect if it might be an IPv6 issue. Disable IPV6 from server and clients to eliminate this option.

    Finally, can you check the local notes log for any extraordinary message about the connection attempt?

    • 0