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Home/ Questions/Q 8458715
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Editorial Team
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Editorial Team
Asked: June 10, 20262026-06-10T13:09:16+00:00 2026-06-10T13:09:16+00:00

I have some problem with the kinect. when I try to get color Image

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I have some problem with the kinect.
when I try to get color Image from the event: Sensor_AllFramesReady everything is ok.
example:

using (ColorImageFrame colorFrame = e.OpenColorImageFrame()) {
    //save image for print
    if (colorFrame == null) {
        return;
    }
    byte[] colorData = new byte[colorFrame.PixelDataLength];
    colorFrame.CopyPixelDataTo(colorData);
    int averagedImage = colorFrame.Width * PixelFormats.Bgr32.BitsPerPixel / 8;
    int stride = colorFrame.Width * 4;
    pictureBitmap = BitmapSource.Create(colorFrame.Width, colorFrame.Height, 96, 96, PixelFormats.Bgr32, null, colorData, stride);
}

But when I try to do the same code outside the event with

using (ColorImageFrame Image = Sensor.ColorStream.OpenNextFrame(10)) {

}

I get error :
“This API cannot be called when an event listener has been set”

I try to remove the event before calling this function but this don’t change anything

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-10T13:09:17+00:00Added an answer on June 10, 2026 at 1:09 pm

    You have to choice, event handler or poll method. You can use the event and save the last frame to use it some else place.

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