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Home/ Questions/Q 6591361
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Editorial Team
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Editorial Team
Asked: May 25, 20262026-05-25T17:24:50+00:00 2026-05-25T17:24:50+00:00

I have successful FB Credits integration, which receives many requests per day. But sometimes

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I have successful FB Credits integration, which receives many requests per day. But sometimes 3 or 4 times a day, my callback receives a ‘payments_get_items’ without the ‘order_info’ parameter.

Anybody has had the same problem? Or knows which cases could generate that kind of request? I am wondering if I can simply ignore the error.

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  1. Editorial Team
    Editorial Team
    2026-05-25T17:24:51+00:00Added an answer on May 25, 2026 at 5:24 pm

    This was an implementation error, which was no setting the order_info parameter correctly on some browsers. Seems that order_info is not mandatory at all, which makes sense to simplify its use.

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