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Home/ Questions/Q 3279698
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Editorial Team
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Editorial Team
Asked: May 17, 20262026-05-17T19:37:19+00:00 2026-05-17T19:37:19+00:00

I have the following classes with associations: class Customer < ActiveRecord::Base has_many :orders has_many

  • 0

I have the following classes with associations:

class Customer < ActiveRecord::Base
  has_many :orders
  has_many :tickets, :through => :orders
  has_many :technicians, :through => :ticket
  has_many :services, :through => :ticket
end

class Order < ActiveRecord::Base
  belongs_to :customer
  has_many :tickets
  has_many :technicians, :through => :tickets
  has_many :services, :through => :tickets
end  

class Service < ActiveRecord::Base
  has_many :tickets
  has_many :technicians, :through => :tickets
  has_many :orders, :through => :tickets
end  

class Technician < ActiveRecord::Base
  has_many :tickets, :order => 'created_at DESC'
  has_many :services, :through => :tickets
  has_many :orders, :through => :tickets
end  

class Ticket < ActiveRecord::Base
  belongs_to :technician
  belongs_to :service
  belongs_to :order
end  

I can do:
technician.tickets.service.price

But I can’t do:
customer.orders.technician.name
customer.orders.last.tickets.technician.name

How do I go from customer to technician or service?

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-17T19:37:20+00:00Added an answer on May 17, 2026 at 7:37 pm

    The problem is that you cannot call a property on a collection of objects.

    customer.orders.technician.name
    

    Here you have a collection of orders. Each order could have a different technician. That’s why you cannot call technician on a collection.

    Solution: call technician on each order object:

    customer.orders.each do |order|
      order.technician.name
    end
    

    Same goes for your second example. Instead of:

    customer.orders.last.tickets.technician.name
    

    Use:

    customer.orders.last.tickets.each do |ticket|
      ticket.technician.name
    end
    
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