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Home/ Questions/Q 553485
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T11:36:36+00:00 2026-05-13T11:36:36+00:00

I have the following two functions… function splitTitleString(titleText) { var titleText = titleText; var

  • 0

I have the following two functions…

function splitTitleString(titleText)
{   
    var titleText = titleText;
    var temp = new Array();
    temp = titleText.split(' - ');
    var now = new Date().getTime();
    var warningExpResp = 7200000;
    var expRespDateTimeTicks = 0;
    var slaDateTimeTicks = 0; 

    if(temp[0].length > 0)
    {
    slaDateTimeTicks = getTicks(temp[0]);
    }

    if(temp[1].length > 0)
    {
        expRespDateTimeTicks = getTicks(temp[1]);
    }

    var returnTicksArray = new Array(slaDateTimeTicks,expRespDateTimeTicks);

    return returnTicksArray;
}

And…

function  warning(titleText, serverDateTime, warningLengthMins, warningType)
{
    var warningLengthTicks = warningLengthMins * (60 * 1000);
    var ticks = new Array(splitTitleString(titleText));
    var sla = parseInt(ticks[0]);
    var resp = parseInt(ticks[1]);
    var serverTicks = getTicks(serverDateTime);

    // some other work....
}

The problem I have is ‘resp’ is always NaN even though ‘ticks1‘ most definitely is?

PS: I’m not a JavaScript developer so please be nice if it’s poor code.

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  1. Editorial Team
    Editorial Team
    2026-05-13T11:36:36+00:00Added an answer on May 13, 2026 at 11:36 am

    Your splitTitleString() returns an array value.

    However, when you define ticks, you say var ticks = new Array(splitTitleString(titleText));. You define an array which consists of one element- the return value of splitTitleString.

    As a result, ticks[0] is obviously not an integer, it is an array!

    EDIT: To fix it, rewrite your function like this:

    function  warning(titleText, serverDateTime, warningLengthMins, warningType) 
    { 
        var warningLengthTicks = warningLengthMins * (60 * 1000); 
        //I removed the "new Array()" from the next line
        var ticks = splitTitleString(titleText); 
        var sla = parseInt(ticks[0]); 
        var resp = parseInt(ticks[1]); 
        var serverTicks = getTicks(serverDateTime); 
    
        // some other work.... 
    } 
    
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