Question

I have the form using php script, its working fine on other server however i got the problem on the live one. below i have mention the details:

the contact form send by using ajax call & php. its working on the two servers i have checked, one of them linked below
http://www.virtualmob.co.uk/products/test_landing_pages/UrbanSpot/contact.html

however the same form when i upload it on the live server its not working i dont know why?? 🙁 live linked below:
http://www.urban-spot.co.uk/contact.html

the php is installed on the server, kindly let me know if any thing necessary is switched off in the server, here is the php info link:

Here is the php code

<?php


// Change this with your blog name and email address
$the_blogname   = 'MobilityApp';
$the_myemail    = '[e-mail]';


if(isset($_POST['email'])){
    error_reporting(0); 
    $errorC = false;

    $the_email      = $_POST['email'];
    $the_name       = $_POST['yourname'];
    $the_message    = $_POST['message'];

    $the_phone      = $_POST['phone'];
    $the_fax        = $_POST['fax'];
    $the_company    = $_POST['company'];
    $the_website    = $_POST['website'];

    # want to add aditional fields? just add them to the form in template_contact.php,
    # you dont have to edit this file

    //added fields that are not set explicit like the once above are combined and added before the actual message
    $already_used = array('email','yourname','message','phone','fax','company','website','myblogname','tempcode','temp_url','ajax');
    $attach = '';

    foreach ($_POST as $key => $field)
    {
        if(!in_array($key,$already_used))
        {
            $attach.= $key.": ".$field."<br /> \n";
        }
    }
    $attach.= "<br /> \n";

    if(!checkmymail($the_email))
    {
        $errorC = true;
        $the_emailclass = "error";
    }else{
        $the_emailclass = "valid";
        }

    if($the_message == "")
    {
        $errorC = true;
        $the_messageclass = "error";
    }else{
        $the_messageclass = "valid";
        }

    if($errorC == false)
    {   
        $to      =  $the_myemail;
        $subject = "New Message from " . $the_blogname;
        $header  = 'MIME-Version: 1.0' . "\r\n";
        $header .= 'Content-type: text/html; charset=utf-8' . "\r\n";
        $header .= 'From:'. $the_email  . " \r\n";

        $message1 = nl2br($the_message);

        if(!empty($the_name))       $the_name       = "Name:    $the_name <br/>";
        if(!empty($the_company))    $the_company    = "Company: $the_company <br/>";
        if(!empty($the_phone))      $the_phone      = "Phone:   $the_phone <br/>";
        if(!empty($the_fax))        $the_fax        = "Fax:     $the_fax <br/>";
        if(!empty($the_website))    $the_website    = "Website: $the_website <br/>";

        $message = "
        You have a new message! <br/>
        $the_name
        $the_company
        $the_phone
        $the_website

        $attach <br />

        Message: $message1 <br />";



        if(@mail($to,$subject,$message,$header)) $send = true; else $send = false;

        if(isset($_POST['ajax'])){

        if ($send)
        echo '<h3><img src="images/icon_check.png">&nbsp;&nbsp;Your message has been sent!</h3><div class="confirm">


              </div>';
        else
        echo '<h3>Oops!</h3><div class="confirm">
                <p class="texterror">Due to an unknown error, your form was not submitted, please resubmit it or try later.</p>
              </div>'; 

        }
    }

}


function checkmymail($mailadresse){
$email_flag=preg_match("!^\w[\w|\.|\-]+@\w[\w|\.|\-]+\.[a-zA-Z]   {2,4}$!",$mailadresse);
return $email_flag;
}

?> 

For refrence i am using below ajax call

 function tfuse_form1(){

var my_error;
var url = jQuery("input[name=temp_url]").attr('value');
jQuery(".ajax_form #send").bind("click", function(){

my_error = false;
jQuery(".ajax_form input, .ajax_form textarea, .ajax_form radio, .ajax_form select").each(function(i)
{
            var surrounding_element = jQuery(this);
            var value               = jQuery(this).attr("value"); 
            var check_for           = jQuery(this).attr("id");
            var required            = jQuery(this).hasClass("required"); 

            if(check_for == "email"){
                surrounding_element.removeClass("error valid");
                baseclases = surrounding_element.attr("class");
                if(!value.match(/^\w[\w|\.|\-]+@\w[\w|\.|\-]+\.[a-zA-Z]{2,4}$/)){
                    surrounding_element.attr("class",baseclases).addClass("error");
                    my_error = true;
                }else{
                    surrounding_element.attr("class",baseclases).addClass("valid"); 
                }
            }

            if(check_for == "name" || check_for == "message"){
                surrounding_element.removeClass("error valid");
                baseclases = surrounding_element.attr("class");

                if(value == "" || value == 'Name (required)' || value == 'Type your message' ){ 
                    surrounding_element.attr("class",baseclases).addClass("error");
                    my_error = true;
                }else{
                    surrounding_element.attr("class",baseclases).addClass("valid");
                }
            }

            if(required && check_for != "name" && check_for != "email" && check_for != "message"){
                surrounding_element.removeClass("error valid");
                baseclases = surrounding_element.attr("class");
                if(value == ""){                    
                    surrounding_element.attr("class",baseclases).addClass("error");
                    my_error = true;
                }else{
                    surrounding_element.attr("class",baseclases).addClass("valid"); 
                }
            }


            if(jQuery(".ajax_form input, .ajax_form textarea, .ajax_form radio, .ajax_form select").length  == i+1){
                    if(my_error == false){
                        jQuery(".ajax_form").slideUp(400);

                        var $datastring = "ajax=true";
                        jQuery(".ajax_form input, .ajax_form textarea, .ajax_form radio, .ajax_form select").each(function(i)
                        {
                            var $name = jQuery(this).attr('name');  
                            var $value = encodeURIComponent(jQuery(this).attr('value'));
                            $datastring = $datastring + "&" + $name + "=" + $value;
                        });


                        jQuery(".ajax_form #send").fadeOut(100);    

                        jQuery.ajax({
                           type: "POST",
                           url: "./sendmail.php",
                           data: $datastring,
                           success: function(response){
                               jQuery(".ajax_form").before("<div class='ajaxresponse'></div>");
                               jQuery(".ajaxresponse").html(response).slideDown(400); 
                               jQuery(".ajax_form #send").fadeIn(400);
                               jQuery(".ajax_form input, .ajax_form textarea, .ajax_form radio, .ajax_form select").val("");
                            }
                        });
                    } 
                }
        });
        return false;
});
}

Answer 1

The fact that it runs on some servers but not others leads me to think it isn’t the code that has a problem. You reference the phpinfo page for the problem server but have you compared it to the phpinfo page from one of the working servers? You could be running different versions of PHP. Also check the php.ini files from the working and non working servers to verify all the correct extensions are loaded.