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Editorial Team
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Asked: 2026-05-22T01:56:17+00:00

I have this code in my master page in the head section: <head runat=server>

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I have this code in my master page in the head section:

<head runat="server">
<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />
<meta name="google-site-verification" content="830gFtORfJaVYXiLQ6EVfCNoiMW3zyn2DVS7L1zbr20" />
<title></title>
<link href="~/Styles/Site.css" rel="stylesheet" type="text/css" />

<asp:ContentPlaceHolder ID="HeadContent" runat="server">
</asp:ContentPlaceHolder>
<script type="text/javascript">

    var _gaq = _gaq || [];
    _gaq.push(['_setAccount', 'UA-23254350-2']);
    _gaq.push(['_trackPageview']);

    (function () {
        var ga = document.createElement('script'); ga.type = 'text/javascript';   
        ga.async = true;
        ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 
        'http://www') + '.google-analytics.com/ga.js';
        var s = document.getElementsByTagName('script')[0]; 
        s.parentNode.insertBefore(ga, s);
    })();

   </script>
   </head>

The problem is that google analytics is not seeing the tracking script. Any ideas?

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1 Answer

  1. Editorial Team

    I usually find that the tracking status updates pretty quickly after a page has been viewed and the tracking beacon has been sent.

    You should go to the homepage of the site where this is installed and check that the JavaScript code is present in the page source in case the asp code has removed it somehow.

    If it’s there then you should use something like the Firefox Live HTTP Headers addon check that a request for an image called __utm.gif is being made to Google Analytics.

    If that’s all OK but the status is still not updated you could try checking that you’ve entered the correct account number into the tracking code.

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