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Asked: 2026-05-24T20:13:16+00:00

I have written a system that sends HTML marketing emails to a list of

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I have written a system that sends HTML marketing emails to a list of opted-in subscribers.

A significant number of those subscribers are BlackBerry users – and my emails look horrible on them… aside from the layout problems with the smaller screen, the message gets truncated at a certain length, and some images don’t get displayed at all.

I am unfamiliar with the eccentricities of BB email – so could you please fill me in on what restrictions BB email has that I need to take into consideration when designing a template for the BB users?

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  1. Editorial Team

    Sending your email newsletter to a Blackberry

    What can you do? As a sender, you have a few options:

    1. Ask your subscribers to enable HTML email on their Blackberries

    2. Create a sub-list of Blackberry users, and send them only plain-text emails

    3. Have us a create a “Mobile Version” link at the top of your emails

    4. Put your most important text at the top of the email

    See the reference:

    http://blog.mailoutinteractive.com/post/Your-email-newsletter-on-the-Blackberry.aspx

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