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Home/ Questions/Q 7599769
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Editorial Team
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Editorial Team
Asked: May 30, 20262026-05-30T22:44:33+00:00 2026-05-30T22:44:33+00:00

I installed the application Redmine (Ruby on rails application) on my bluehost hosting plan,

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I installed the application Redmine (Ruby on rails application) on my bluehost hosting plan, but this is very slow in the first interaction, which makes it very difficult to use.

I went to investigate and noticed that is stopping the process of redmine after a few seconds of interaction.
My fastcgi.crash.log also fills up with:

...
[26/Feb/2012:18:11:33 :: 1674] starting
[26/Feb/2012:18:12:19 :: 1674] asked to stop immediately
[26/Feb/2012:18:12:19 :: 1674] stopping after explicit exit
[26/Feb/2012:18:49:43 :: 28395] starting
[26/Feb/2012:18:50:34 :: 28395] asked to stop immediately
[26/Feb/2012:18:50:34 :: 28395] stopping after explicit exit
[26/Feb/2012:18:52:36 :: 2427] starting
[26/Feb/2012:18:53:28 :: 2427] asked to stop immediately
[26/Feb/2012:18:53:28 :: 2427] stopping after explicit exit
[26/Feb/2012:19:09:49 :: 20895] starting
[26/Feb/2012:19:10:29 :: 20895] asked to stop immediately
[26/Feb/2012:19:10:29 :: 20895] stopping after explicit exit

is there any solution to this problem?

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  1. Editorial Team
    Editorial Team
    2026-05-30T22:44:34+00:00Added an answer on May 30, 2026 at 10:44 pm

    I ran into the same problem, with redmine 1.2.x and 1.3.x on my VPS running ubuntu 10.04.
    For some reason fastcgi killed apache.

    What I ended up doing was, remove fastcgi and reconfigure my virtual host using passenger.
    I used this tutorial
    http://www.redmine.org/projects/redmine/wiki/HowTo_Install_Redmine_on_Debian_with_Ruby-on-Rails_and_Apache2-Passenger
    which worked perfect apart from the path to the gems being slightly different:

    use /var/lib/gems/1.8/bin/passenger-install-apache2-module
    instead of
    /usr/lib/ruby/gems/1.8/gems/passenger-2.2.14/bin/passenger-install-apache2-module

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