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Home/ Questions/Q 4325120
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Editorial Team
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Editorial Team
Asked: May 21, 20262026-05-21T09:13:28+00:00 2026-05-21T09:13:28+00:00

I keep getting the above error message, even if I comment out the line

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I keep getting the above error message, even if I comment out the line that the error is occurring on. Any idea what could be causing this? I’ve tried re-writing the lines with test values, but I still get the same error.

This works perfectly in debug mode, it’s only in the deployment that this came up.

Original code:

Line 21:             string domain, username;
Line 22:             string text = Page.User.Identity.Name;
Line 23: 
Line 24:             domain = text.Substring(0, text.IndexOf("\\"));
Line 25:             username = text.Substring(text.IndexOf("\\") + 1, text.Length - text.IndexOf("\\") - 1);

Source File: F:\<file path>\Default.aspx.cs    Line: 23 

Test code (same error):

Line 21:             string domain, username;
Line 22:             //string text = "TEST"; // Page.User.Identity.Name;
Line 23:             // this line is blank
Line 24:             domain = "TEST"; //text.Substring(0, text.IndexOf("\\"));
Line 25:             username = "TEST"; // text.Substring(text.IndexOf("\\") + 1,

Source File: F:\<file path>\Default.aspx.cs    Line: 23 

Here’s the stack trace if it helps at all:

[ArgumentOutOfRangeException: Length cannot be less than zero.
Parameter name: length]
System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy) +12681546
Insufficiencies._Default.Page_Load(Object sender, EventArgs e) in F:\<file path>\Default.aspx.cs:23
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
System.Web.UI.Control.LoadRecursive() +71
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3048
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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-21T09:13:29+00:00Added an answer on May 21, 2026 at 9:13 am

    text.IndexOf("\\") will be returning -1 if it cannot find "\" in the string.

    You are passing -1 through to the Substring() method, which is invalid.

    The Page.User.Identity.Name will return an empty string if the site is not run with windows integrated authentication exclusively enabled in IIS for that site.

    Users will likely be accessing the site under anonymous authentication.

    From http://msdn.microsoft.com/en-us/library/ff647405.aspx:

    To configure Windows authentication

    • Start Internet Information Services (IIS).
    • Right-click your application’s virtual directory, and then click Properties.
    • Click the Directory Security tab.
    • Under Anonymous access and authentication control, click Edit.
    • Make sure the Anonymous access check box is not selected and that Integrated Windows authentication is the only selected check box.
    • In your application’s Web.config file or in the machine-level Web.config file, ensure that the authentication mode is set to Windows as shown here.
    <system.web>
     ...
       <authentication mode="Windows"/>
     ...
     </system.web>
    
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