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Home/ Questions/Q 7624599
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Editorial Team
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Editorial Team
Asked: May 31, 20262026-05-31T05:00:23+00:00 2026-05-31T05:00:23+00:00

I know there is another question that exists similar to this one but I

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I know there is another question that exists similar to this one but I don’t think it was asked/answered very well.

Basically I have a working rails app where users can sign up for my subscription, enter credit card information, etc. That’s all working. But I need to handle the situation where a user’s card is declined at some point during this recurring subscription.

The types of events they send are here: https://stripe.com/docs/api?lang=ruby#event_types.

I’m having trouble accessing the charge.failed object in my app.

The docs on webhooks are also here: https://stripe.com/docs/webhooks, and any help would be much appreciated.

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-31T05:00:24+00:00Added an answer on May 31, 2026 at 5:00 am

    You need to create a controller to basically accept and handle the requests. It’s pretty straight forward, although not as straight forward to wrap your mind around initially. Here is an example of my hooks_controller.rb:

    class HooksController < ApplicationController
      require 'json'
    
      Stripe.api_key = "ABCDEFGHIJKLMNOPQRSTUVWXYZ"
    
      def receiver
    
        data_json = JSON.parse request.body.read
    
        p data_json['data']['object']['customer']
    
        if data_json[:type] == "invoice.payment_succeeded"
          make_active(data_event)
        end
    
        if data_json[:type] == "invoice.payment_failed"
          make_inactive(data_event)
        end
      end
    
      def make_active(data_event)
        @profile = Profile.find(User.find_by_stripe_customer_token(data['data']['object']['customer']).profile)
        if @profile.payment_received == false
          @profile.payment_received = true
          @profile.save!
        end
      end
    
      def make_inactive(data_event)
        @profile = Profile.find(User.find_by_stripe_customer_token(data['data']['object']['customer']).profile)
        if @profile.payment_received == true
          @profile.payment_received = false
          @profile.save!
        end
      end
    end
    

    The def receiver is the view that you have to point the webhooks to on the stripe interface. The view receives the json, and I’m using it to update the user’s profile in the event that a payment fails or succeeds.

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