Question

I know this problably sounds confusing so here is the detailed explanation:

In a table i have the following: customer_id, agent_id, brief_is, added_by

1. customer id is the id for the customer

2. agent id is the service agent

3. brief_is is a descritpion

4. added_by holds the id of either the customer who added it or the agent who added it.

Now i am able to get results by querying the added_by for the customer id but now i want to also adding a sorting function that will show all results where the added_by is for the customer but added by the agent_id.

Do i need to setup another field for added_for or is there another way to show these results.

Query sample:

    /* Get data. */
$sql="SELECT brief_is, customer_id, agent_id, added_by FROM the_brief 
    WHERE dcustomer_id = '$id'";  
   $result=mysql_query($sql);

   $query = mysql_query($sql) or die ("Error: ".mysql_error());

   if ($result == "")
   {
   echo "";
   }
   echo "";

   $rows = mysql_num_rows($result);

   if($rows == 0)
    {
   print("");

    }
   elseif($rows > 0)
   {
   while($row = mysql_fetch_array($query))
    {

  $cust = $row['customer_id'];
  $agent = $row['agent_id'];
  $brief = $row['brief_is'];


 print("");
 }

  }

Answer 1

If I understood correctly, you want to improve your query by limiting (not sorting) the results to the ones where the_brief entry is added by the agent and not the customer.
If that is the case, then all you have to do is add an extra verification to your query : agent_id=added_by.
Now your query will look like:

SELECT brief_is, customer_id, agent_id, added_by 
FROM the_brief 
WHERE customer_id = '$id'
AND agent_id = added_by

EDIT:
Your comment lead me to the following code.Tell me if it’s the right one:

SELECT brief_is, customer_id, agent_id, added_by 
FROM the_brief 
WHERE customer_id = '$id'
AND agent_id != customer_id

you can also use <> instead of !=