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Home/ Questions/Q 859579
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Editorial Team
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Editorial Team
Asked: May 15, 20262026-05-15T08:41:55+00:00 2026-05-15T08:41:55+00:00

I need to query my database table to find which employee has the most

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I need to query my database table to find which employee has the most support tickets related to them. I can do this just fine using this MySQL query:

SELECT employee_id, COUNT(id) AS number_of_tickets FROM tickets GROUP BY employee_id ORDER BY number_of_tickets DESC LIMIT 1;

How would write this in Ruby-on-Rails?

Thanks very much for your assistance.

I use Ruby version 1.8.6, Rails version 2.2.2 and MySQL Server version 5.0.

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  1. Editorial Team
    Editorial Team
    2026-05-15T08:41:55+00:00Added an answer on May 15, 2026 at 8:41 am

    Try this:

    Ticket.find(:all, :select => 'employee_id, count(id) as number_of_tickets',
                :group => 'employee_id' , :order => "number_of_tickets Desc", :limit => 1 )
    

    Or directly use:

    Ticket.find_by_sql('select...... ' ) 
    
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