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Home/ Questions/Q 85319
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Asked: May 10, 20262026-05-10T22:04:14+00:00 2026-05-10T22:04:14+00:00

I often get a problem with Windows Installer trying to uninstall a package, but

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I often get a problem with Windows Installer trying to uninstall a package, but it complains that:

The feature you are trying to use is on a network resource that is unavailable.

Is there a known means of uninstalling such packages when the original MSI is simply not available?

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  1. 2026-05-10T22:04:15+00:00Added an answer on May 10, 2026 at 10:04 pm

    Take a look at a tool called MSIZap released by Microsoft.


    UPDATE:

    MsiZap.exe has been deprecated for quite some time. Its use is unsupported on all recent versions of Windows, and it is considered a very unsafe tool to use.

    I added a link to a newer Microsoft support tool designed to clean out installations, but this tool also appears deprecated at this point. I have removed the link from the comments section.

    Perhaps try the tool linked to in saschabeaumont’s answer below.

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