Question

I posted a while back about tablet compatibility problems, and was told to add the Galaxy Tab addon as my build target. This made the app work fine on the emulators, and I’ve had one Xoom download the app, but I’ve got someone currently trying to download the app who is unable to…

When he tries to download, the market blocks him and says the app isn’t compatible. He says he’s downloaded other apps with no problems, but this one won’t work. The only difference he’s noticed is this: “You know there is a screen that pops up after clicking buy app that list all functions the app uses. Most apps I see utilize more functions. Such as memory, and other items in the list. The cross country score keeper app says uses no specific functions. I wonder if that’s the issue..”

Does anyone know which end this problem is on? I’d really like to get the app out to him, but none of the fixes I’ve been trying have opened it up to him…

The specs of the Xoom being used: Motorola xoom tablet with honeycomb 3.1 kernel 2.6.36.3

The user reports that when he tries to download the app from the web-based market, he gets a message saying that it’s incompatible with his Xoom.

He can only view the app in the device-based market via a link which he emailed to himself, but he still gets a non-compatibility message…

The manifest:

<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
      package="com.bjpcomet.XCScore"
      android:versionCode="2"
      android:versionName="1.1">
      <uses-sdk android:minSdkVersion="1"
          android:targetSdkVersion="8"/>  
    <application android:icon="@drawable/icon" android:label="@string/app_name"
        android:debuggable="false">
        <activity android:name="com.bjpcomet.XCScore.ScoringApp"
                  android:label="@string/main_title">
            <intent-filter>
                <action android:name="android.intent.action.MAIN" />
                <category android:name="android.intent.category.LAUNCHER" />
            </intent-filter>
        </activity>
        <activity android:name="com.bjpcomet.XCScore.Setup"
              android:label="@string/setup_title">
        </activity>
        <activity android:name="com.bjpcomet.XCScore.RunMeet"
            android:label="@string/main_title">
        </activity>
        <activity android:name="com.bjpcomet.XCScore.SetupMenu"
            android:label="@string/setup_title">
        </activity>
        <activity android:name="com.bjpcomet.XCScore.ColorSettings"
              android:label="@string/setup_title">
        </activity>
        <activity android:name="com.bjpcomet.XCScore.ColorPicker"
              android:label="@string/setup_title">
        </activity>
    </application>
</manifest>

Answer 1

Found the problem–it was in the copy protection setting. I had it enabled, and apparently it’s been known to cause some problems with app visibility on the market for certain devices. All you have to do to fix it is disable the copy protection

Google recommends using their newer licensing service instead. http://developer.android.com/guide/publishing/licensing.html