Home/ Questions/Q 8128003
In Process

The Archive Base Latest Questions

Editorial Team
  • 0
Asked: 2026-06-06T07:44:09+00:00

I recently got an email from a customer saying that they were getting errors

  • 0

I recently got an email from a customer saying that they were getting errors on one of our web apps. We have a date/time picker applet that’s used throughout this app and it’s not displaying for this user. The tag in the HTML page is:

<APPLET CODE="com.enerwise.applet.datetime.DateTimeSelector" WIDTH=250 HEIGHT=30  codebase="/japps" name="app_date_start" align="middle" archive="DateTimeSelector.jar,VisualSoftJBCalendar.jar">
<PARAM NAME="locale" VALUE= "en_US" ><PARAM NAME="interval" VALUE= "-1" >
</APPLET>

The error he’s reporting is ClassNotFoundException in com.enerwise.applet.datetime.DateTimeSelector. He’s tried accessing the page from several different computers in his office and gets the same error. He has Java 1.7 installed (the applet is old; likely compiled with 1.4) and has tried from Win XP/IE8 and Win 7/IE9 machines. I’ve tried it from a Win XP/IE8 and a Win 7/IE9 machine with java 1.7 and had no problem.

He’s the only customer (that I know of) having this problem. I’m stumped! I suggested that he try from a computer that’s NOT on his work network; I haven’t gotten a reply yet.

Can anyone suggest something to check on his system? I found another thread where the problem was the users proxy setting in the Java Console. I’ll have him check that as well.

Is it possible that his company’s IT dept. Made a change to their security and it’s blocking applets/jar files? Would he get a ClassNotFound message in that case?

Share

Leave an answer

You must login to add an answer.

Need An Account,

1 Answer

  1. Editorial Team

    The JAR files of java applets are downloaded by the browser like any other files. You should be able to create a URL to those JARs, and ask the user to enter them in the browser and see if they are downloaded.

    For example, if your applet is embedded in a page accessible by 

    http://yoursite.com/some/page.html

    then the JAR URLs (in your case) should be something like:

    http://yoursite.com/japps/DateTimeSelector.jar
http://yoursite.com/japps/VisualSoftJBCalendar.jar

    (you have the /japps codebase specified in the applet tag).

    Make your user enter them in the browser, and if they won’t download, it’s the company firewall, or they are physically missing from the web server.

    • 0