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Home/ Questions/Q 8423337
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Editorial Team
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Editorial Team
Asked: June 10, 20262026-06-10T03:41:52+00:00 2026-06-10T03:41:52+00:00

I recently installed Bugzilla on a server and I was trying to configure it

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I recently installed Bugzilla on a server and I was trying to configure it to work with LDAP authentication.

Unfortunately, I accidentally disabled DB authentication in the Parameters area of the admin section and the LDAP settings were not configured properly.

Now I am unable to log back in as the administrator and can’t log in at all over ldap because the settings were incorrect.

I am unable to figure out where I can manually restore DB authentication for bugzilla either directly in the DB or in some config file.

Appreciate your help

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  1. Editorial Team
    Editorial Team
    2026-06-10T03:41:53+00:00Added an answer on June 10, 2026 at 3:41 am

    Look in the config file /data/params

    You will see an entry called user_verify_class, change this to “DB” and you should be able to log in again.

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